There are plenty of reasons that Call of Duty: Black Ops Cold War and Warzone fans have to complain. One of the most common questions as of late has revolved around Activision and its ability to restore stolen accounts. While the publisher continues to be silent on the issue, Call of Duty: Black Ops Cold War's developers have stepped forward to talk about the situation.

The issue has been raised by many Call of Duty fans who have lost their accounts. Some players cite Activision as not being helpful, and many fans consider it unfair to have a stolen account permanently out of their reach. With Activision not providing answers, Treyarch community manager FoxhoundFPS has come out with a solution on Reddit.

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FoxhoundFPS released a general PSA for anyone affected by a stolen account problem. Call of Duty recommends having two-factor authorization active, and FoxhoundFPS reiterates the importance. Players who have lost their Activision account should investigate the developer Trello for more resources. This is a move in the right direction for some, but players are still upset that it has taken so long for an official answer to their problems.

Many fans are frustrated about their stolen Activision accounts, and with the publisher not responding that frustration only grows. Call of Duty tends to keep a strict policy when it comes to player information, with the goal of keeping everyone secure. While these tips may help some facts, there is still no official answer from the publisher as to how to handle lost accounts.

It is important to consider that Activision receives potentially millions of queries a day. With millions of accounts in Call of Duty: Warzone, Mobile, Modern Warfare, and Black Ops Cold War, there are likely rarely enough staff to handle every situation. While the developers may handle most of the inquiries, for Activision it could be difficult to handle the massive player population.

One thing that FoxhoundFPS does confirm is that Activision will help players get stolen accounts returned. Following his instructions, some players will be able to gain access to their information once again and possibly reinforce their password and security features. Call of Duty fans who have lost their account can find further information through the developer Trello and Activision's main website.

Call of Duty: Black Ops Cold War is available on PC, PS4, PS5, Xbox One, and Xbox Series X/S.

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