Tuesday, 23 April 2024 15:20

Valve Updates Steam Return Policy and Closes Popular Loophole

Written by J Brodie Shirey
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Steam updates its refund policy to address a controversial loophole that allowed users to return a game after playing it for more than two hours.

Users looking to return a game on Steam may have a slightly more difficult time, as Valve recently updated the service’s refund policy to close a popular loophole involving “advanced access” titles. Steam is one of the biggest digital game retailers, offering customers a massive selection of PC titles that run the gamut from the latest triple-A releases to smaller indie fare. Of course, not everyone is going to be happy with their purchases, and Steam allows users to refund their games within 14 days of buying them, as long as they have only been played for less than two hours.

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