For many months now, Twitch has been caught up in a battle with hate raids. Twitch streamers who've been a part of the community for a while are used to dealing with the occasional heckler, but banning one rude viewer is very different from trying to wrangle hundreds or thousands of bot accounts that flood the streamer's chat to spam harmful messages. A few months ago, Twitch released new tools that helped mitigate bot accounts' influence on Twitch chats, but that system doesn't necessarily counteract another type of hate raid. Real people can still coordinate raids where they join a streamer's chat together to harass the streamer in person, rather than using bots as proxies.