Friday, 09 September 2022 15:06

GameStop Facing Lawsuit for Secretly Recording Customers

Written by Joshua Duckworth
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GameStop is facing a lawsuit that alleges it secretly records and transcribes conversations held between customers and its support chat.

A newly filed lawsuit alleges that GameStop is secretly recording, transcribing, and sharing private data of customer conversations with its support chat for marketing purposes. In doing so without the customer's consent, GameStop is violating several privacy laws within the United States.

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